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Have questions or ready to explore the future of payments? Our team and AI-powered support channels are here to assist you 24/7.
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Reach out to the right department for a faster response.
Customer Success & Operations
support@paycores.comManages all customer relations, payment inquiries, and general operational support. Your primary point of contact for comprehensive assistance.
Sales & Partnerships
marketing@paycores.comInterested in our solutions or exploring partnership opportunities?
Our Office
Polipost Business Centre, 72 Chase Side, Suite 2 London, UK
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Frequently Asked Questions
Find quick answers to common questions about Paycores payment gateway services, features, and security.
Paycores is a comprehensive payment gateway solution designed to help businesses of all sizes securely and efficiently process online payments. We offer a wide range of payment methods, advanced fraud protection, and seamless integration options.
Paycores is suitable for e-commerce stores, SaaS companies, subscription businesses, marketplaces, and any business looking to accept payments online. Our platform is scalable to meet the needs of startups to large enterprises.
We support a wide array of payment methods including all major credit and debit cards (Visa, Mastercard, American Express, etc.), popular digital wallets (PayPal, Apple Pay, Google Pay), bank transfers (ACH, SEPA), and are continually expanding our options. For a specific list, please contact our sales team.
Paycores supports businesses in numerous countries worldwide. Our global reach is constantly expanding. Please visit our Global Coverage page or contact us for the most up-to-date list of supported countries.
We offer several integration methods, including direct API integration for full customization, hosted payment pages for simplicity, and SDKs for popular programming languages (e.g., JavaScript, PHP, Python, Ruby). Our developer documentation provides detailed guides for each method.
Yes, comprehensive developer documentation, API references, and SDKs are available on our Developer Portal. We aim to make integration as smooth as possible for your technical team.
We provide dedicated technical support throughout the integration process. Our support team is available via email, chat, and phone to assist with any challenges or questions you may have. Premium support plans offer even faster response times and dedicated account managers.
Yes, if you use our direct API integration or certain SDK methods, you have full control over the look and feel of your payment experience. Our hosted payment pages also offer significant branding customization options.
Security is our top priority. Paycores is PCI DSS Level 1 compliant, the highest standard in the payment industry. We utilize advanced encryption, tokenization, and AI-powered fraud detection systems to protect sensitive data and prevent fraudulent transactions.
Yes, Paycores is fully PCI DSS Level 1 compliant. This means we adhere to the strictest security standards for handling cardholder data.
We employ a multi-layered fraud prevention strategy. This includes real-time transaction monitoring, customizable risk rules, 3D Secure authentication, AVS/CVV checks, velocity checks, and our proprietary AI models that adapt to emerging fraud patterns.
Tokenization replaces sensitive card details with a unique, non-sensitive token. This token can be used for recurring payments or future transactions without exposing the actual card number, significantly reducing the risk associated with storing card data.
Paycores offers competitive and transparent pricing. We typically have a per-transaction fee structure, which may vary based on your transaction volume, business model, and geographic region. We also offer customized pricing for large-volume businesses. Please contact us for a personalized quote.
Our standard plans usually do not involve setup fees. Some custom enterprise solutions or specific value-added services might have associated monthly fees. We believe in transparent pricing, so all applicable fees will be clearly outlined in your agreement.
Paycores supports multi-currency processing, allowing you to charge customers in their local currency and receive settlements in your preferred currency. We offer competitive exchange rates for currency conversion.
Getting started is easy! You can request a demo or sign up directly on our website. Our onboarding team will guide you through the setup process.
Paycores offers a comprehensive merchant dashboard with real-time reporting on transactions, sales trends, dispute management, and customer behavior. You can generate custom reports and export data for your accounting needs.
Our platform provides tools to help you manage disputes and chargebacks effectively. We offer automated evidence submission for some cases and provide guidance on how to respond to chargebacks to maximize your win rate. Our AI tools can also help identify transactions likely to result in chargebacks.